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Consulting Services for Business Communications Systems Integration

WOULD 20% or More Operational Efficiency Benefit Your Bottom Line?
Let us show you how.

Myriad Communications
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  • Contact Center

Learn How To Maximize Productivity and Reduce Employee Turnover

Communicate via voice, web, email, chat, text, and social media from a unified environment to increase customer engagement. Prioritize and route individual interactions to the most suitable, available agent. Connect to Enterprise Unified Communications, and CRM services and Elevate Your Customer Experience.

  • Telephone Systems/Unified Communications

Improve Business Efficiency

Telecommunications technology has evolved and so should your business. Unified Communications as a Service (UCaaS) is the future. Have multiple Enterprise locations to operate as one, share resources, and save money on collaboration, video, chat and text, and support. Connect to your CRM and memorialize your conversations with reporting to give your organization a true picture of your customer journeys.

  • Network Services

Maximize Connectivity

Are you using Voice Over IP and having call quality issues? Do you need a fault-tolerant network or to increase bandwidth? Our network services can dramatically improve call clarity, Data redundancy, application consumption, and significantly increased speeds, benefiting everyone in your organization who uses the Internet.

  • Cost Containment/Expense Management

Integrate and Engineer Technology Platforms

Find the best solution to meet today’s needs while anticipating tomorrow’s growth by engineering and integrating various communications platforms. Resolve issues and eliminate redundancy.

  • Conversation AI

Customer Service is Your Biggest Differentiator!

But today’s customer service, especially over the phone, isn’t meeting customer expectations. Customers suffer from long hold times, call centers can’t meet high call volumes, and agents spend valuable time answering repetitive calls. What if there was a way to deliver always-on customer service that could answer every call and provide a better customer experience at half the cost? Learn how this software solution can Resolve Tier 1 calls, answer every call 24/7, and scale customer service elastically.