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CERTIFIED IMPLEMENTATION PARTNERS

How often have you ignored a problem to dodge a lengthy call?

In the fast-paced contact center industry, efficiency is key. Nothing is more frustrating than initiating new points of contact for each project your business undertakes. Familiarity and trust are the cornerstones of quality service. Consistency is critical when it comes to managing moves, adds, changes, and development projects within your contact center platform. Partnering with a team that knows your system and understands your needs can save you time and money.

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Contact Center Implementation & Development
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MYRIAD CIP supports clients throughout the entire lifecycle of contact center operations. From pre-sales, we collaborate to create the business requirements document, code the platform, and manage the project. OUR TEAM CAN ALSO provide team training and post-sales support services.

Your Partner for Contact Centers

Save Time, Reduce Costs, and Ensure Consistency

Contact us to learn more about how we can streamline your processes and deliver exceptional results.

The MYRIAD CIP VIP Program

Dedicated solutions for
contact center needs

 
The CIP VIP Program offers you access to developers who prioritize building rapport with your business. By contracting development expertise directly through MYRIAD CIP at a preferred rate, you gain direct contact for all your questions and projects. Enjoy VIP treatment, priority service, and retained access for the term of your agreement. 
 
The MYRIAD CIP team is composed of product experts and seasoned professionals with deep experience in the communications and technology industries. We handle general scripting, IVR modifications, and expansions, as well as expert technical consulting within the contact center space. From implementing new contact center channels—ACD/IVR, dialers, chat, email—to integrating additional products like WFM, QM, and API integrations, MYRIAD CIP is your go-to partner for seamless execution.
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MYRIAD CIP TESTIMONIALS

Our clients' experiences speak volumes about the impact of MYRIAD CIP in their contact center success.

Direct connection to your solutions.

So far everything is working great. We nailed the deadline too and everyone is very pleased that we can make these updates ourselves in the future.

IT Specialist | Home Warranty Client

Thanks for all of your efforts – you blended in well with our scene for sure.  We definitely would not be sitting as pretty as we are right now without you!

Director of Client Services | Human Resource Consulting Client

Thank you so much for all of your assistance Linda, you made this process easy and smooth. I look forward to working with you in future projects.

Manager, Customer Care | Healthcare Financial Client