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Give your agents AI superpowers

The leading mid-market, AI-powered, CCaaS solution

Empower human agents, boost efficiency and create seamless customer experiences.

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Enhance your Contact Center with practical AI solutions that deliver real results. Cut handle times, elevate agent satisfaction, and unlock real-time insights – all while ensuring human oversight.

Affordable, scalable, and ready to use from day one. 

Fuel agent success and maximize productivity

Curious to learn more?

Discover the CCaaS solution that fuels agent success and maximizes productivity.

Optimize and simplify your Contact Center operations. Effortlessly modernize your omni-channel Contact Center with a cloud-native platform designed for agility and simplicity. With intuitive, no-code automation tools, you can streamline processes, minimize dependence on technical resources, and accelerate your journey to delivering modern, customer-centric service.

MYRIAD Insights: Case Study

Scaling Recruitment Without Losing the Personal Touch

In the competitive world of insurance and financial services, attracting top-tier talent is no small feat. A leader in the financial services industry faced the challenge of recruiting thousands of agents annually while maintaining a high level of engagement and personalization in their candidate experience. With Sharpen's Contact Center solution, they found the perfect partner to transform their recruitment process.

Case Study
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Candidate Experience with Modern Recruitment Technology